CopyGenius

1. Information Collection

We collect information that you provide to us directly, including but not limited to:

• Account information (name, email address, password)
• Profile information (avatar, bio, preferences)
• Payment information (credit card details, billing address)
• Communication data (messages, feedback, support requests)
• Usage data (login times, feature usage, device information)
• Marketing preferences (email subscriptions, notifications)

2. Use of Information

We use your information for the following purposes:

• Providing and improving our services
• Processing your transactions and payments
• Communicating with you about our services
• Sending marketing and promotional materials (with your consent)
• Analyzing usage patterns to improve user experience
• Preventing fraud and ensuring platform security
• Complying with legal obligations

3. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

4. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your data, it will be securely deleted or anonymized.

6. Third-Party Services

We may use third-party services for payment processing, analytics, and marketing. These services have their own privacy policies and may collect information according to their own practices. We recommend reviewing their privacy policies.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

8. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our website or email. Continued use of our services after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

• Email: [email protected]
• Address: Room D07, 8/F, Phase 2, Kai Tak Factory Building, 99 King Fook Street, San Po Kong, Kowloon, Hong Kong
• Response Time: We aim to respond to all privacy-related inquiries within 48 hours